User Roles

A user’s access and permissions in Checkd are determined by the role that is assigned to their account. The two user roles available in Checkd are Staff and Manager.

Staff

The staff role is typically assigned to Gaming Attendants, Duty Managers, etc., and is used to start payouts, scan IDs, and collect required patron information before submitting the payout for review.

Manager

This venue-level admin role is used to review and approve payouts once a user with the Staff role has completed their part of the payout process. The manager role gives the user full access to the system.

User Role Access and Permissions

	Staff	Manager
Create a new payout	✅	✅
Approve / Reject payouts	-	✅
See PEP & Sanctions check results	-	✅
Assign payout risk level	-	✅
Submit payout to Manager	✅	N/A
Mark cash/cheque as paid (after Manager approval)	✅	✅
Mark EFT as paid	-	✅
See payout audit trail	-	✅
Manage system users	-	✅
Manage venue settings	-	✅