Data Retention

The Data Retention tab controls how long a patron's Personal Identifiable Information (PII) is held within the Checkd system before being redacted for privacy purposes.

Examples of PII include:

• ID photos
• ID document numbers (e.g. driver's licence number)
• Secondary document images

You can configure separate retention periods for both Primary ID and Additional ID documents:

• Primary ID Retention — Refers to the main ID document used during the initial scan, including the ID image and details populated in the Patron Information step
• Additional ID Retention — Refers to any secondary ID documents collected during the payout process. Once the retention period expires, the additional ID image will be removed

The default retention period is 30 days, however it can be adjusted from as little as 1 day up to a maximum of 180 days, depending on your venue's preference or AML program requirements.

Please note that these settings only affect the PII attached to a payout. The payout record itself will not be removed.