Settings

Only users with a Manager role in Checkd can access and change venue settings.

Patron Contact Details

In Step 1 (Collect Patron Information) from the payout registration process, you can enter the patron's phone number and/or email address. This may be useful if you need to contact the patron later regarding their payout.

By selecting the checkboxes in Settings, you can make either field -or both- mandatory for the user to complete.

Mandatory KYC Check Threshold

The default Know Your Customer (KYC) check threshold in Checkd is $5,000. If preferred, your venue can set a lower threshold amount that requires KYC checks to be run.

Example:

If you set the threshold amount for KYC checks to $4,000, this means that:

If a payout is $4,000 or more, running the KYC checks will be a mandatory step in the payout process.
If a payout is less than $4,000, the user can choose if KYC checks are run or not.

To align with AUSTRAC legislation, the KYC check threshold cannot be changed to a higher amount than $5,000.

Maximum Amount Payable by Cash

This is your venue’s floor limit. It determines the maximum amount a user can pay out in cash to a patron in a single transaction.

Email Notifications

Any email addresses added here will automatically receive an email notification when a payout is approved by a Manager.

💡 Tip: Enter the email address of your finance team to notify them when an EFT payment needs to be processed.

Once you’ve updated your settings, select Save.